We only accept products purchased in our shop.
The warranty for all our products online on our store is 2 years from the date of receipt of your order and 1 year for batteries.
You also have the legal guarantee of compliance of the hidden defects guarantee.
In the event of a defect, you will be taken care of as soon as possible upon simple request to firstname.lastname@example.org
and we will send you a return voucher to send us back signed.
Breakage, misuse or oxidation are not covered under warranty, but we will not abandon you and of course we will provide you with an adequate solution.
For example, scratch, breakage of your LCD screen, oxidation, stuck axle, punctured tires and other misuse of your product.
All the same, we advise you to take a insurance for your products, at least a guarantee of civil liability, this is not at all expensive.
Regarding practical tips for our products, please refer to our Blog post "Practical tips for the maintenance of our scooters, bikes and electric scooters...".