Privacy policy

Owner: SARL FRANCICOM, SIRET N °: 852540117800013

ARTICLE 1 - PERSONAL INFORMATION COLLECTED

When you make a purchase from our store, as part of our buying and selling process, we receive the personal information you provide to us, such as your name, address and email address.

When you browse our store, we also automatically receive the Internet Protocol address (IP address) of your computer, which allows us to provide more details on the subject of the browser and operating system you are using.

Email Marketing (if applicable): With your permission, we may send you emails about our store, new products, and other updates.

ARTICLE 2 - CONSENT

How do you get my consent?

When you provide us with your personal information to complete a transaction, obtain your credit card, place an order, schedule a delivery or return a purchase, we assume that you consent to our collecting your information and using it for other purposes. this end only.

If we ask you to provide us with your personal information for another reason, for marketing purposes for example, we will ask you directly for your express consent, or we will give you the opportunity to refuse.

How can I withdraw my consent?

If after giving us your consent you change your mind and no longer consent to us contacting you, collecting your information or disclosing your information, you may notify us by contacting us at contact@shop-trottinette.fr or by mail to: 254 BD Romain Rolland 13009 MARSEILLE FRANCE.

ARTICLE 3 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms and Conditions of Sale and Use.

ARTICLE 4 - SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our services and products.

Your data is stored in Shopify's data storage system and databases, and in the general Shopify application. Your data is kept on a secure server protected by a firewall.

Payment:

If you make your purchase through a direct payment gateway, then Shopify will store your credit card information. This information is encrypted in accordance with the data security standard established by the payment card industry (PCI-DSS standard). Information relating to your purchase transaction is kept as long as necessary to finalize your order. Once your order is finalized, the information relating to the purchase transaction is deleted.

All payment gateways directly comply with the PCI-DSS standard, managed by the PCI Security Standards Council, which is the joint effort of companies such as Visa, MasterCard, American Express and Discover.

PCI-DSS requirements allow secure processing of credit card data by our store and its service providers.

For more information, please see the Shopify Terms of Service here or the Privacy Policy here.

ARTICLE 5 - SERVICES PROVIDED BY THIRD PARTIES

In general, the tier providers that we use are only collected, used and disclosed your information to the extent necessary to be able to perform the services they provide to us.

However, some third party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are providing for your purchase transactions.

With respect to these providers, we recommend that you read their privacy policies carefully so that you understand how they handle your personal information.

Keep in mind that some suppliers may be located or have facilities located in a jurisdiction different from yours or ours. So, if you decide to pursue a transaction that requires the services of a level, then your information may be governed by the laws of the jurisdiction in which that provider is located or those of the jurisdiction in which its facilities are located.

For example, if you are located in Canada and your transaction is processed through a payment gateway located in the United States, the information you requested was used to complete the transaction may be disclosed under the law. of the United States, including the Patriot Act.

Once you leave our store site or are redirected to a third-party website or application, you will no longer be governed by this Privacy Policy or the Terms and Conditions of Sale and Use of our website.

Connections

You wish to be brought to leave our website by clicking on certain links on our site. We take no responsibility for the privacy practices of such other sites and you recommend that you read their privacy policies carefully.

ARTICLE 6 - SAFETY

To protect your personal data, we take reasonable precautions and follow industry best practices to ensure that it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, it will be encrypted using the SSL security protocol and stored with AES-256 type encryption. While no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional industry recognized additional standards.

COOKIES

Here is a list of cookies we have used. We've listed them here so that you have the option of choosing whether you want to allow them or not.

_session_id, unique session identifier, allows Shopify to store information about your session (referrer, landing page, etc.).

_shopify_visit, no data held, Persistent for 30 minutes from the last visit. Used by our website provider's internal stats tracker to record the number of visits.

_shopify_uniq, no data held, expires at midnight (depending on the location of the visitor) the next day. Calculate the number of visits to a store per unique customer.

basket, unique identifier, pendant persists for 2 weeks, stores information about your shopping basket.

_secure_session_id, unique session identifier

storefront_digest, unique identifier, undefined if the store has a password, it is used to find out if the current visitor has access.

ARTICLE 7 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, and that you have given your consent to allow any minor dependent on you to use this site. Web.

ARTICLE 8 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications take effect immediately after they are posted on the website. If we distribute changes to the content of this policy, we will notify you here that it has been updated, so that you know what information we have received, how we have not been, and under what circumstances we have. disclose, it is appropriate to do so.

If our store is acquired by or merged with another company, your information may be transferred to the new owners so that we can continue to sell products to you.

QUESTIONS AND CONTACT DETAILS

If you wish to: access, correct, modify or delete any personal information we have about you, drop an email to the following address: contact@ shop-trottinette.com , or if you just want more information, contact our Privacy Officer atcontact@ shop-trottinette.comor by mail to SARL FRANCICOM 254 BD Romain Rolland 13009 MARSEILLE FRANCE.

[Subject: Privacy Officer]

to SARL FRANCICOM 254 BD Romain Rolland 13009 MARSEILLE FRANCE

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